Services

Data Activation (Manual + Automated)

When signals exist but action is inconsistent.

Quick view

Who it’s for: Teams with data but inconsistent execution.

Category: Activation & Growth

Audience buildingJourney automation
Book a working sessionView service details

Context / why this problem exists

Data often sits unused because activation is either fully manual and slow, or fully automated and blind. Real growth needs both.

When this is the right solution

  • ▸Signals exist across channels
  • ▸Timing matters
  • ▸Human judgment still plays a role

How OUTLIER approaches it

We design activation playbooks that blend automation and control.

What changes after

  • ▸Higher activation throughput
  • ▸Better ROI from timely actions
Book a working sessionView more servicesNot sure? Turn signals into reliable action

Recent proof points

LINE Platform

LINE mini app overhaul readiness

LINE Platform

Validated

Validated (Lab tested)

LINE mini app overhaul readiness

Prepared a production-ready overhaul framework to migrate standard LINE LIFF experiences into a scalable LINE mini app — designed around habit loops, rewards, and partner activation.

  • ▸End-to-end mini app architecture replacing standard LIFF flows
  • ▸Reward logic and habit loop mechanics tested in controlled environments
  • ▸Integration patterns for retail partner participation and campaign scaling
  • ▸Deployment playbook ready for brand rollout
Services

GenAI support copilot with RAG

Services

Validated

Digital services company

GenAI support copilot with RAG

Designed an intelligent, on-brand GenAI copilot that turns internal knowledge into real-time, personalized support — learning continuously from customer behavior while operating within strict governance and legal guardrails.

  • ▸Controlled RAG engine trained only on approved internal knowledge
  • ▸Built-in guardrails to ensure brand safety, accountability, and legal compliance
  • ▸Human-in-the-loop escalation for sensitive or high-impact interactions
  • ▸Self-learning feedback loop using real user input and behavior
  • ▸CRM-integrated intelligence to tailor responses by customer profile and context